Support
Technical issues, proxy connection problems, account questions, billing disputes, and refund requests.
support@raxyproxy.comContact Us
Talk to the team behind it.
Every message is read by a real person. No bots, no dead-end forms — just pick the right department below.
Fastest path
Open my dashboard →Already a RaxyProxy customer?
The fastest way to reach us is through the support ticket system inside your dashboard. Messages go directly to our team queue — no waiting for email routing.
Our team
Pick the right department.
Each team has its own inbox and handles a specific scope. Sending to the right address means a faster, more relevant reply.
Sales & Enterprise
Volume pricing, custom traffic plans, white-label options, and enterprise contract negotiations.
sales@raxyproxy.com
Partnerships
Affiliate program inquiries, integration partnerships, and co-marketing opportunities.
partners@raxyproxy.com
Abuse & Compliance
Proxy misuse reports, DMCA takedown notices, legal requests, and compliance-related inquiries.
abuse@raxyproxy.comBefore you write
Common questions, quick answers.
How do I get support?
Open a support ticket from your dashboard — every ticket goes to a real person on our team. You can also email us at support@raxyproxy.com.
Can I get a refund?
Yes. Our refund policy covers unused traffic. Email support@raxyproxy.com with your order details and we'll sort it out.
Do you need large traffic volumes?
Yes, we offer custom pricing for large volumes. Contact our Sales team at sales@raxyproxy.com — they'll put together a plan that fits your scale.